Privacy and Cookie Policy

PRIVACY AND COOKIE POLICY

Training Manager
VIPEALO
Training purposes

Fulfill the purposes of the relationship established by the client with the COMPANY based on a contractual relationship with the following purposes. We collect certain data from the user directly, such as information that the user enters themselves, data about their participation in courses and data from third-party platforms that the user connects with the COMPANY or the “Site”. We also collect some data automatically, such as information about the user’s device and the parts of our Services that the user interacts with or spends time using.

Activity: NON-REGULATED TRAINING

ADDITIONAL INFORMATION ON THE PROCESSING OF PERSONAL DATA

Who is responsible for the processing of your data?
Entity name: Vipealo SL, CIF: B88579404, Address: José Abascal 56 28003 Email: info@traducciones.winegogh.net
Contact details of the Data Protection Officer:

1.For what purposes are we going to process your personal data?
2.What is the legitimacy for the processing of your data?
3. What data we obtain or collect?
4. What personal data do USERS provide us?
5. Data we collect through automated means
6.How long will we keep personal data?
7.To what recipients will your data be communicated and shared?
8.What are your rights in relation to data processing?
9. Safety
10. Minors
11.Jurisdiction
12.Changes to our Privacy Policy
13.What are cookies?
14.Why do we use cookies?
15.What are my privacy options? Your cookie settings
16. Updates and contact information

1.For what purposes are we going to process your personal data?

We use user data to provide our services, communicate with you, solve problems, protect against fraud and misuse, improve and update our services, analyze how people use our services, offer personalized advertising and according to required by law or necessary for security and integrity reasons.

We use the data we collect through the user’s use of the services for the following actions:
• Provide and manage the services, including displaying personalized content and facilitating communication with other users.
• Process applications for non-regulated education training courses.
• Respond to your questions and concerns through the means of communication established by the COMPANY.
• Send you administrative messages and information, or notifications of changes to our service and updates to our agreements.
• Send you information and messages in the applications about your progress in courses, discount programs, new services, new features, newsletters and other available courses (which you can voluntarily opt out of at any time)
• Send push notifications to your wireless device to provide updates and other relevant messages.
• Manage account preferences;
• Facilitate the technical operation of the services, including troubleshooting, security of the services, and prevention of fraud and misuse;
• Request user opinions;
• Market and administer surveys and promotions administered and sponsored by the COMPANY.
• Obtain more information about the user by linking their data with additional data through third-party data providers or by analyzing the data with the help of analytics service providers.
• Identify unique users across devices.
• Adapt ads to different devices.
• Improve our services and develop new products, services and features
• Analyze trends and traffic, and track purchases and usage data
• Advertise the services on third party websites and applications
• If, in our sole discretion, we deem it necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our services.

2.What is the legitimacy for the processing of your data?

In relation to the administrative management for the collection of our services, there is legitimacy based on the execution of a contract through which the COMPANY provides NON-REGULATED TRAINING services.

3. What data we obtain or collect?
We collect certain data from the user directly, such as information that the user enters themselves, data about their participation in courses, or training programs offered, and data from third-party platforms that the user connects with the COMPANY. We also collect some data automatically, related to maintaining the service and improving it.

4. What personal data do USERS provide us?

We may collect different user data, depending on how you use the services.
The most common occur when using the services and being part of one of the training programs offered, which includes:
Account data
To use some features, such as creating a profile, the user has to create a user account. When creating or updating the user’s account, we collect and store the data that the user provides to us, such as their email address, password, gender and date of birth, and assign a unique identification number, to this set of data we We call it: “Account Data” and they include part of the “Profile Data”.

Profile data
The user may also choose to provide profile information, such as a photo, title, website link, social media profiles or other data. User Profile Data will be publicly visible to other users.

Shared content
Some parts of the Services allow you to interact with other users or share content publicly, for example by posting reviews or answering questions. Such shared content may be publicly visible to other users depending on where it is posted.

Training program data
When you register, and with the signing of the contract, we collect some data, such as the contracted courses, assignments and exams that you have started and completed; as well as assignments, answers to questions and other elements submitted to meet the requirements of the training courses….

Training Programs offered: https://traducciones.winegogh.net/oferta-formativa/

Student payment details
By contracting the service, the student agrees to make a payment for the provision of the referenced service, where the COMPANY will have the necessary data to carry out the corresponding billing.

Communications and support
If you contact us to request support or report a problem or concern, we will collect and store your contact information, messages and other data about you, such as your name, email address, location, operating system, IP address and any other data that you provide to us or that we collect through automated means. We use this data to respond to the user and investigate their question or concern, in accordance with this Privacy Policy.
We store the data indicated above and associate it with the user’s account.

5. Data we collect through automated means

System data
Technical data about the user’s computer or device, such as IP address, device type, operating system type and version, unique device identifier, browser, browser language, domain, and other system data , and platform types, are data collected automatically and called “System Data”.

Usage data
Usage statistics on the user’s interactions with the contracted services, such as training courses accessed, time spent on the pages or the Service, pages visited, functions used, search queries, data about The click, date and time, and other data related to the use of the services is data collected automatically and called “Usage Data.”

Approximate geographic data
An approximate geographic location, including information such as country, city, and geographic coordinates, calculated based on the IP address.

The data stated above is collected through the use of server log files and tracking technologies. We store them and associate them with the user’s account.

6.How long will we keep personal data?
Personal data will be maintained for the duration of the provision of the service by the COMPANY. At the end of the same, the personal data processed for each of the indicated purposes will be kept for the legally established periods or for the period that a judge or court may require them in accordance with the statute of limitations for judicial actions. The data processed based on the consent of the interested party will be maintained as long as the legal periods referred to above do not expire, if there is a legal obligation to maintain them, or if this legal period does not exist, until the interested party requests its deletion or revokes the consent granted.

7.To what recipients will your data be communicated and shared?

Compartimos algunos datos sobre el usuario con profesores, otros alumnos, empresas que nos prestan servicios, nuestros socios comerciales, proveedores de análisis y enriquecimiento de datos, los proveedores de redes sociales del usuario, empresas que nos ayudan a realizar promociones y encuestas, y empresas de publicidad que nos ayudan a promocionar nuestros servicios. Pero ese uso compartido será siempre el necesario para poder garantizar la correcta prestación del servicio y el desarrollo del programa formativo contratado.

We may also share user data as necessary for security, legal compliance, or as part of a corporate restructuring of the COMPANY. Finally, we may share data in other ways if it is aggregated or de-identified, or if we obtain user consent.

8.What are your rights in relation to data processing?

Any person has the right to obtain confirmation of the existence of data processing, to access their personal data, to request rectification of data that is inaccurate or, where appropriate, to request deletion, when, among other reasons, the data is already are not necessary for the purposes for which they were collected or the interested party withdraws the consent granted.

You have certain rights regarding the use of your data, including the ability to opt-out of promotional emails, cookies, and the collection of your data by some analytics providers. The user can update or cancel their account from our services, and can also contact us to make requests for individual rights over their personal data.

In certain cases, the interested party may request the limitation of the processing of their data, in which case we will only keep them in accordance with current regulations.
In certain cases you can exercise your right to data portability, which will be delivered in a structured, commonly used or machine-readable format to you or the new data controller that you designate.
You have the right to revoke consent at any time for any of the processing for which you have given it.

The COMPANY has the following email address info@traducciones.winegogh.net for the exercise of rights (ARCO). It will be necessary for the application to be signed by the interested party electronically or to be accompanied by a photocopy of the DNI. If you act through a representative in the same way, it must be accompanied by a copy of your ID or an electronic signature.

The maximum period to resolve is one month from receipt of your request.

In the event of any modification to your data, please inform us in writing in order to keep your data updated.

9. Safety
We will use appropriate security measures depending on the type and sensitivity of the data stored. As with any Internet-connected system, there is always a risk of unauthorized access, so it is important to protect the user’s password and for the user to contact us if they suspect unauthorized access to your account. To do this, please send any type of security incident to the address info@traducciones.winegogh.net.
The COMPANY will take appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of the user’s personal data that we collect and store. These measures vary depending on the type and sensitivity of the data. However, unfortunately, no system can be completely secure, so we cannot guarantee that communications between the user and the COMPANY, the services or any information provided to us in connection with the data we collect through the services will be free from unauthorized access by third parties. The user’s password is an important part of our security system, and it is the user’s responsibility to protect it. The user must not share their password with third parties, and if they believe that their password or account is in danger, they must change it immediately and contact info@traducciones.winegogh.net

10. Minors
The COMPANY will not collect data from minors under 14 years of age, without the express consent of the parents (or one of them) or their legal guardians.
If we discover that we have collected personal data from minors, under the age of 14, we will take reasonable steps to delete it.

11. Jurisdicción

In order to comply with the regulations regarding the protection of personal data and their privacy, as well as the use of Cookies, the current regulations of Spain and the European Union will apply. Likewise, in case of conflict or interpretation of the internal regulations set forth herein, the jurisdiction of the country where the COMPANY providing the service is Registered, in this case Spain, and its regulatory system will apply.

12.Changes to our Privacy Policy
Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Websites and Apps. If we materially change the way we process your personal data, we will provide you with prior notice or, where legally necessary, seek your consent before making such changes. We strongly encourage you to read our Policy and stay informed of our practices.
13¿Qué son las cookies?
Cookies are small text files that the browser stores when browsing the Internet. They can be used to collect, store and share data about user activities on websites, including on the COMPANY’s telematics platform. Cookies also allow us to remember things about the user’s visits to the COMPANY, such as the language preference, and facilitate the use of the site or analogues.
We use functional cookies, which allow us to improve the functionality of the website by tracking the use of this website. In some cases, these cookies improve the speed with which we can process your requests by allowing us to remember the website preferences you select. If these cookies are not activated, recommendations may not be as personalized and website performance may slow down.
We use performance cookies that allow us to improve the functionality of the website by tracking the use of this website. In some cases, these cookies improve the speed with which we can process your requests by allowing us to remember the website preferences you select. If these cookies are not activated, recommendations may not be as personalized and website performance may slow down.
We use social media cookies and social media advertising offers the possibility of connecting to your social networks and sharing the content of our website through social media. Advertising cookies (third parties) collect information to help improve advertising tailored to your interests, both on and off the COMPANY websites. In some cases, these cookies involve the processing of your personal data….

14.Why do we use cookies?
We use cookies and similar or analogous technologies, such as web beacons, pixel tags or local shared objects (“Flash cookies”) to provide, evaluate and improve our services in various ways. We use these cookies when the user visits our site and services through a browser and through our mobile application (IF THERE IS AN APP). As we adopt other technologies, we may also collect additional data through other methods.

15.What are my privacy options? Your cookie settings
Users have a number of options to control or limit how we and our partners use cookies:

FIRST OPTION-These cookies are necessary for the basic functioning of the website and are therefore always active. They include cookies that allow us to remember the actions you take when browsing the website in the same session or, if you request it, from session to session. They help make the basket and checkout process possible, as well as provide assistance with safety and regulatory compliance issues….

SECOND OPTION-These cookies allow us to improve the functionality of the website by tracking the use of this website. In some cases, these cookies improve the speed with which we can process your requests by allowing us to remember the website preferences you select. If these cookies are not activated, recommendations may not be as personalized and website performance may slow down.

THIRD OPTION-Social media cookies offer the ability to connect to your social networks and share the content of our website through social media. Advertising cookies (third parties) collect information to help improve advertising tailored to your interests, both on and off the COMPANY websites. In some cases, these cookies involve the processing of your personal data. For more information about this processing of personal data, visit our….LINK TO PRIVACY AND COOKIE POLICY. De-selecting these cookies may result in seeing advertising that is not as important to you, or not being able to connect effectively with Facebook, Twitter or other social networks and/or not allowing you to share content on social networks.

The user will be able to select from three of these options which they consider appropriate, some of them being mandatory for the use of the service, or the stay on the platform.

16. Updates and contact information
From time to time, we may update this Cookie Policy. If we do so, we will inform the user by posting the policy on our site with a new effective date. If we make any material changes, we will take reasonable steps to inform the user in advance of the planned change.
If you have questions about our use of cookies, please write to us by email at info@traducciones.winegogh.net

Cookies policy 

WHAT ARE COOKIES?

Cookies are data files that are stored in your browser and on your computer when you visit any web page. Cookies can have various uses, such as recognizing the user, storing and retrieving information about a user’s browsing habits, or personalizing the way content is displayed.

WHAT INFORMATION DO COOKIES STORE?

Cookies store technical information, personal preferences, and content customization. Cookies typically do not contain any personal information.
All personal information they may contain is only that which the user has entered in a form on the site.
Most of the time, when a cookie contains personal information, it is encrypted in a way that is unreadable to any third party who may have access to your cookie file.

WHAT TYPE OF COOKIES EXIST?

Depending on the entity that manages the domain from which the cookies are sent and processes the data obtained, the following are distinguished:

• Own cookies: they are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

• Third-party cookies: they are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

Depending on the period of time they remain stored in the user’s browser, they are distinguished:

• Session cookies: collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (for example a list of products purchased).

• Persistent cookies: The data continues to be stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

Depending on the purpose for which the data obtained is processed, the following cookies are distinguished:

Technical cookies: they allow the user to navigate through a web page, platform or application and use the different options or services that exist there, such as, for example, controlling traffic and data communication, identifying the session, accessing to restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, make a request for registration or participation in an event, use security elements during navigation, store content for the dissemination of videos or sound or share content through social networks.

• Customized cookies: They allow the user to access the service with some predefined general characteristics based on a series of criteria on the user’s terminal, such as the language, the type of browser through which the service is accessed, the regional settings from where you access the service, etc.

• Analysis cookies: They allow the person responsible to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, applications or platforms and to prepare navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in based on the analysis of usage data made by users of the service.

• Advertising cookies: They allow the management, in the most efficient way possible, of advertising spaces.

• Behavioral advertising cookies: They store information on user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

• Cookies from external social networks: They are used so that visitors can interact with the content of different social platforms (facebook, youtube, twitter, linkedIn, etc.) and are generated only for the users of said social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.

 

WHAT COOKIES ARE USED ON THE WEBSITE

THIS SECTION WILL BE COMPLETED BY A WEB OR COMPUTER PROGRAMMER, WHO WILL KNOW WHAT COOKIES (OWN AND/OR THIRD-PARTY COOKIES) YOUR WEBSITE USES.

LEGITIMIZATION AND CONSERVATION PERIODS OF COOKIES INSTALLED IN YOUR BROWSER

Upon entering the website, a cookie notice will be activated that will allow the user to accept the installation of all cookies used by the website or not authorize the use of cookies, being able to access the Cookie Preferences Configuration section, to deactivate all of them or select and authorize the installation of those cookies that are of interest to you.

However, you are informed that, by using the website, the user expressly accepts, in any case, the installation of cookies of a technical nature necessary for the correct functioning of the Website.

The user is informed that the information obtained through the use of cookies will be kept during their persistence periods.

DEACTIVATION AND DELETION OF COOKIES

The user can allow, block or delete cookies installed on their computer by configuring the browser options. By disabling cookies, some of the available services may no longer be operational. The way to disable cookies is different for each browser.

Chrome Browser:

https://support.google.com/accounts/answer/61416?hl=es
Internet Explorer browser:

https://support.microsoft.com/es-es/windows/eliminar-y-administrar-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Mozilla Firefox Browser:

https://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia
Safari Browser for OSX:

Select Safari > Preferences – Security

Opera Browser:

https://help.opera.com/en/latest/web-preferences/#cookies

Condiciones del seguro de cancelación

-Cancelación gratuita antes de 4 días.
-Modificación gratuita hasta 24h antes del evento
-Si se cancela durante las últimas 24h, solo se devolverá el 40% en formato cupón
-Si no se notifica, se pierde el 100%
-No hay excepciones.